Adimu Collections Privacy Policy

At Adimu Collections, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.adimucollections.com, create an account, place an order, or interact with our website.

By using our website, you agree to the terms of this Privacy Policy.

Who We Are

Website: https://www.adimucollections.com

Business Name: Adimu Collections

Adimu Collections is a Kenyan brand specializing in handcrafted bracelets that celebrate countries, cultures, identities, and personal stories.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely by third-party payment providers)
  • Order history
  • Personalized product details (such as names or custom text)
  • Messages submitted through our contact forms
  • Product reviews or comments you leave on our website

We may also automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referral website
  • Cookie information

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products and services
  • Process payments securely
  • Respond to customer inquiries
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Send newsletters and promotional emails (only if you have subscribed)
  • Comply with legal obligations

Comments

If you leave a comment or product review on our website, we collect the information shown in the comment form, along with your IP address and browser information to help detect spam and maintain the security of our website.

Approved comments may be publicly visible together with the name you choose to display.

Media

If you upload images to our website (for example, when submitting reviews or customization requests), please avoid uploading images that contain embedded location data (EXIF GPS), as visitors may be able to download and extract this information.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your shopping cart
  • Save your login session
  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Personalize your shopping experience
  • Enhance website security

You may disable cookies through your browser settings. However, some features of our website may not function correctly if cookies are disabled.

Embedded Content

Our website may contain embedded content such as YouTube videos, Instagram posts, Facebook content, maps, or other media.

Embedded content from third-party websites behaves exactly as if you visited those websites directly. These websites may collect data, use cookies, and monitor your interaction according to their own privacy policies.

Payment Information

For your security, Adimu Collections does NOT store your full credit or debit card details.

Payments are processed securely through trusted third-party payment providers using encrypted technology.

Please refer to your chosen payment provider’s Privacy Policy for more information about how they handle your payment information.

Who We Share Your Information With

We respect your privacy and do NOT sell or rent your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

  • Payment processors
  • Shipping and courier companies
  • Website hosting providers
  • Email marketing services
  • Analytics providers
  • Customer support providers
  • Government authorities where required by law

These providers may only use your information to perform services on our behalf.

How Long We Retain Your Data

We retain your information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and tax obligations
  • Prevent fraud
  • Resolve disputes
  • Enforce our policies

Customer accounts remain active until you request deletion or your account is closed.

Product reviews and comments may remain on our website unless removed by us or at your request.

Your Rights

Depending on your country of residence, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Update your personal details.
  • Request deletion of your information.
  • Restrict or object to certain processing.
  • Withdraw your consent for marketing communications.
  • Request a copy of your personal information.

To exercise any of these rights, please contact us via,

Email: sales@adimucollections.com

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

International Customers

Adimu Collections serves customers around the world.

By using our website, you understand that your information may be processed in countries outside your own, where data protection laws may differ from those in your country.

We take reasonable measures to ensure your information remains protected regardless of where it is processed.

Website Security

We use commercially reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with the revised Last Updated date.

Your continued use of our website after changes have been posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Adimu Collections

Website: https://www.adimucollections.com

Email: sales@adimucollections.com

Phone/WhatsApp: +254 758 422 854

Our Commitment to Your Privacy

At Adimu Collections, we are committed to protecting your privacy, handling your information responsibly, and providing a secure shopping experience for every customer.

Thank you for choosing Adimu Collections.

Be Bold. Crafted for the bold spirit.

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